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Contact Us

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Here at ComfyBumps, we know that offering the best range of maternity clothing and a great website experience is only part of the service. We aim to make sure your product arrives when expected, with the minimum of fuss.

For UK orders, we have 2 delivery methods:

Standard Delivery 2-4 Working Days (UK Only)  £2.95

Free Delivery 2-4 Working Days (UK Only) on all orders over £25


Orders are dispatched via Myhernes Tracked. Orders placed before 4pm will be processed that day and delivered in 2 to 4 working days. Orders placed on Saturday and Sunday are processed the following Monday.

This option is £2.95 for all orders under £25.You can check the progress of your delivery with Myhernes tracking number on the Myhernes website.

If you have not received your parcel within 10 working days, please email our Customer Services team Our team do not work Bank Holidays, so orders placed on a holiday are sent the next working day.

Free Delivery (2-4 DAYS)

We offer free delivery on all orders over £25. Delivery in 2 to 4 working days.

Orders over £150 receive free next day delivery

Deliveries to some remote areas and all offshore areas of the UK are sent by Royal Mail Special Delivery. Please note that Royal Mail do not deliver on Sundays.

If your postcode area is not in the list below (and you've not selected the standard delivery option) your parcel will be delivered by courier.

Area Postcode

  • Aberdeen AB30-38
  • Northern Highlands AB39-56
  • Northern Ireland BT1-82
  • Northern Highlands FK17-21
  • Glasgow G83
  • Guernsey GY1-9
  • Northern Highlands / Oban HS1-
  • Isle of Man IM all
  • Northern Highlands IV all
  • Jersey JE1-5
  • Arran / Oban KA27-28
  • Northern Highlands, Orkney, Shetland KW all
  • Oban PA20-99
  • Northern Highlands / Oban PH17-99
  • Scilly Isles TR21-25
  • Orkney / Shetland ZE1-3
If you have any further questions about our UK delivery service, please contact us.


You cancel any order within 14 working days without any reason.We consider excellent service to be the foundation of our business, and want to ensure you are absolutely satisfied with your experience.

What if the item doesn't fit?

We will exchange for the correct size at no cost other than shipping. This is our 100% Guarantee to provide superb confidence in our service and products. It is unmatched and amongst the very best guarantee you can get

What about other things?

We take quality, ordering and customer experience extremely seriously. However on the very rare times that we make a mistake, we will exchange the item at no cost and pay shipping both ways.

Is there a time limit?

You have 14 days from the date you received your item to notify us of your request for exchange. An order can be exchanged once only.

Will you exchange goods that I accidentally damaged, even slightly?

An item damaged or marked by you cannot be returned. Very important: you must send the item back to us in its original condition, which includes the shoes, their soles, and packaging and labels.

What should I do when I receive the item in the post?

Please check it immediately, and do not wear it if it needs to be returned. Shoes should be checked on carpet to ensure they are not marked (shoes with soles that are marked or scratched, even in a minor way, cannot be returned). If the goods need to be returned go to our Contact Us page and send us an email letting us know of the problem. We will give you full instructions on how to proceed. Shoes must not be sent back without getting instructions from us.

We will work with you to fix things. Do not hesitate to contact us where there is a problem.Customer satisfaction is extremely important to us, and on the very rare times that things have gone wrong, we have received lovely feedback from customers praising our ethics and customer service.


03 44 736 9000

Calls from a UK landline will be at the basic national call rate-mobiles may vary, please check with your provider.


Email:Customer Service






Monday - Friday: 9am - 5.30pm

Saturday: 9am - 12pm

Bank Holidays: Closed


  1. Delivery

    Whilst we despatch 95% of orders within 5 working days, please allow up to 14 days for delivery from receipt of order. If your order has more than one item they may be despatched or arrive separately. On very rare occasions, orders may take longer than the stated time to be despatched and we advice that customers contact us if they have not received orders after 14 days. Note: Items received damaged have to be reported to us within 24hrs of receipt to ensure a valid claim

  2. Returns's policy is to provide our customers with superior customer service. All of our products carry a 100% satisfaction guarantee. In order to return a product, e-mail us at Please include your customer name or customer number, order number and the reason for the return. We will provide you with complete instructions on how to ship the product(s) back to us.

  3. Disclaimer and Limitation of Liability web site and the materials therein are provided “as is” makes no representations or warranties, either express or implied, of any kind with respect to the site, their operation, contents, information, and materials. expressly disclaims all warranties, express or implied, of any kind with respect to the sites or their use, including but not limited to merchantability and fitness for a particular purpose. you agree that , its directors, officers, employees or other representatives shall not be liable for damages arising from the operation, content or use of the site. you agree that this limitation of liability is comprehensive and applies to all damages of any kind, including without limitation direct, indirect, compensatory, special, incidental, punitive and consequential damages.

  4. Typographical errors

    In the event a product is listed at an incorrect price due to typographical error or error in pricing information received from our suppliers, shall have the right to refuse or cancel any orders placed for product listed at the incorrect price. shall have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, shall immediately issue a credit to your credit card account in the amount of the incorrect price. In the event product descriptions on our site / box contents vary due to typing errors, may not be held responsible for items not included with the original / manufacturer box contents and customers are advised to check before ordering if they are not sure about the box contents / product description of a product on our website

  5. Order Acceptance Policy

    Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. reserves the right at any time after receipt of your order to accept or decline your order for any reason. All orders placed must be prepaid with an acceptable method of payment, as established by our credit and fraud avoidance department. We may require additional verifications or information before accepting any order.

    In case we are out of stock on an item, we may at our discretion refund or replace the product you ordered with an equivalent product which will perform to the same specification or a better specification to the one ordered on line. In the case of out of stock items where there is no replacement, reserves the right at any time after receipt of your order, without prior notice to you, to supply less than the quantity you ordered of an item, balance of which will be placed on back order and supplied as soon as the goods are available.

  6. Payment Methods

    Credit Cards and Debit Cards- We accept all major cards including, Visa and MasterCard through Paypal. There is no surcharge for using your card to make purchases with . Please be sure to provide your exact billing address. Incorrect information may cause a delay in processing your order. Your credit card will be billed upon acceptance of your order.

  7. Privacy Policy

    We keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.We may notify you of current promotions, specials and new additions to the site. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us. We may share aggregated statistics not linked to any individual about buying patterns, sales and other shopping information with our marketing partners. is not responsible for the actions of third fully cooperates with law enforcement agencies in identifying those who use our services for illegal activities. We reserve the right to report to law enforcement agencies any activities that we reasonably believe to be unlawful. Please check back frequently to see any updates or changes to our privacy policy.

  8. Sales Taxes shall automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the UK. Each customer shall be solely responsible for all sales taxes, or other taxes, on orders shipped to any other country.

  9. Cancellations

    You may cancel your order after 14 days of placing the order and if it has not already been despatched. Any items that have already been despatched will have to follow the return process.


    This site is owned and operated by Unless otherwise specified, all materials appearing on this site, including the text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of and its Partners Copyright © 1999-2017. You may use the content of this site only for the purpose of shopping on this site or placing an order on this site and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.

    Comfybumps and are registered trademarks, trademarks or service marks. All custom graphics, icons, logos and service names are registered trademarks, trademarks or service marks of All other trademarks or service marks are property of their respective owners. The use of any trademark or service mark without written consent is strictly prohibited.

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